Insights & Research

The science of buyer trust
& peer connection.

Playbooks, product updates, and research on building a Trust Layer — from the team behind Carly and Experts+.

Latest

From the blog

Build Trust

Why Your Business Needs a B2B Advocacy Program

B2B advocacy programs boost credibility and drive sales by using satisfied customers as brand ambassadors. These programs showcase success stories, of...

9 min Maya Richardson
Build Trust

Essential Tips for Developing a Customer Reference Program

Build a customer reference program that earns trust: set goals, select the right customers, manage testimonials, and review performance regularly.

10 min Maya Richardson
Build Trust

Unlock Business Growth with Customer Marketing Strategies

Customer marketing strategies that drive growth: personalized onboarding, segmentation, content, and loyalty programs, plus how to measure the ROI.

9 min Maya Richardson
Win More Deals

Best Strategies for Increasing Inbound Conversions Quickly

Increase inbound conversions fast with website optimization, targeted content, email automation, and lead scoring. Practical tactics you can apply now...

10 min Maya Richardson
Win More Deals

Top Techniques for Personalizing Marketing Strategies

Personalization techniques that lift engagement and sales: website and app personalization, AI-powered recommendations, and data-driven segmentation.

9 min Maya Richardson
Win More Deals

Pipeline Enhancement Ideas for Better Performance

Pipeline enhancement ideas that lift sales productivity: streamline lead generation, optimize your process, and use AI tools to improve conversions.

10 min Maya Richardson
Win More Deals

How to Implement Winning Strategies for Web-Based Marketing

Web-based marketing strategies that work: SEO, content marketing, social media, and email automation to attract visitors and convert them to customers...

10 min Maya Richardson
Win More Deals

ROI of Content Marketing: A Comprehensive Guide to Success

Measure content marketing ROI the right way: set clear goals, track the metrics that matter, and refine your strategy with data. Full guide inside.

9 min Maya Richardson
Win More Deals

A Deep Dive into Understanding the Buyer Journey

Understand the buyer journey stage by stage, from awareness to consideration to decision, and tailor marketing to each one to lift your conversions.

10 min Maya Richardson
Win More Deals

Lead Nurturing Programs That Turn Prospects Into Customers

Lead nurturing programs that turn prospects into loyal customers using personalization, automation, and continuous improvement. See what works.

9 min Maya Richardson
Win More Deals

Step-by-Step Guide to Nurturing Sales Qualified Leads (SQLs)

How to nurture Sales Qualified Leads with personalized content, targeted email, and sales-marketing alignment, plus the metrics that prove it works.

10 min Maya Richardson
Win More Deals

Marketing Qualified Leads (MQLs): How to Identify Them

How to identify and nurture Marketing Qualified Leads using content, email campaigns, and clear MQL criteria that keep sales and marketing aligned.

10 min Maya Richardson
The briefing

Get the Trust Layer briefing.

One email a month: the sharpest new research, product updates, and playbooks on building buyer trust. No noise.

Join revenue leaders reading the briefing. Unsubscribe anytime.