Trust you can audit.
We hold ourselves to the standard a security team would — protecting your data, your customers' privacy, and the integrity of every expert, in plain terms your reviewers can check.
Your data is protected in transit, at rest, and in use.
SlashExperts handles two kinds of sensitive data — your prospects' and buyers' contact and conversation data, and your customers' participation data. Both are handled so that only authorized systems and people can read them, access is restricted on a least-privilege basis, and we collect only what the product needs to do its job.
Encryption in transit
All traffic is secured with TLS 1.2+.
Encryption at rest
Stored data is encrypted at rest using AES-256.
Hosting & infrastructure
Hosted in the United States on AWS, with Standard Contractual Clauses for international transfers.
Access control
Internal access follows least-privilege, restricted to authorized systems and people.
Data minimization & retention
We keep data only as long as the service requires, and remove personal data on deletion request.
Where you need the full detail, our security package includes our data-flow diagram and sub-processor list.
Built to respect the people whose proof you share.
A Trust Layer only works if the customers in it are treated well and the buyers it reaches are handled lawfully. Everyone in the network participates by opt-in, controls their own participation, and can withdraw at any time; every booking and conversation happens with the participant's knowledge. We process personal data on your behalf, under a Data Processing Agreement.
GDPR
Full compliance with the EU GDPR — data subject rights, lawful processing, and cross-border transfer protections. Read our GDPR statement.
CCPA
California residents have full control over their personal information, including opt-out and deletion rights. See our CCPA notice.
Data subject requests
Access, correction, and deletion requests are handled per our privacy documentation.
Sub-processors
Current sub-processors include AWS and Salesforce; subscribe to change notifications by email.
Data residency
Your data is hosted in the United States.
Our DPA and sub-processor list, and our Privacy Policy, are available in full.
Real proof starts with a real customer.
The whole point of a Trust Layer is that a buyer hears from someone who has genuinely done what they're about to do. So verification isn't a feature here — it's the foundation. Every expert in the network is a real, verified customer, not an anonymous reviewer or a paid stand-in. We confirm who they are and that their experience is real before they ever appear in front of a buyer, and every conversation is on the record in your CRM.
Identity & customer status
Each expert is verified as a genuine customer before they appear.
Consent & participation
Experts opt in explicitly and control their availability, topics, and when they step out.
On the record
Every match, booking, and outcome is logged to your CRM, so the provenance of every proof point is auditable — never an unattributable claim.
Compensation transparency
Where experts are compensated, it's disclosed and structured so it never trades for a scripted opinion.
This is the security story that matters most for a trust product: the proof your buyers act on is real because the customer behind it is real, verified, and accountable.
Connected to your CRM — on your terms, with least privilege.
SlashExperts syncs with your CRM so every booking and outcome lands on the record. That connection is built to take only the access it needs and to write only what you authorize. You stay in control of the scopes you grant, and you can revoke the connection at any time.
Authorization
The connection is scoped to the minimum permissions required.
Least-privilege writes
SlashExperts writes only to the objects and fields you authorize.
Revocation
You can revoke access at any time.
Supported platforms
Works with Salesforce, HubSpot, and the tools your team already runs on. See Integrations for the full list.
The result: the pipeline visibility you want, without handing over more access than the integration needs.
Security that travels with every connection.
From your CRM to every surface a buyer touches, the same controls follow your data — encrypted, scoped, and on the record.
Audited, tested, and built to stay up.
We hold the platform to recognized security and availability standards and have it independently checked rather than asking you to take our word for it.
- SOC 2 Type IIIndependent third-party audit of our security, availability, and confidentiality controls.Report on request
- Penetration testingRegular third-party penetration testing of the platform.Ongoing
- Availability / SLAA 99.9% uptime commitment.99.9%
- Vulnerability managementOngoing scanning and patching.Active
- AuthenticationEnterprise sign-in options.Pending: SSO / SAML / MFA support
- Incident responseIn the event of a security incident, we notify affected customers without undue delay.Committed
Reports and attestations are available to qualified prospects and customers under NDA via our security package.
Bring us your security review.
Send us your questionnaire, request our SOC 2 report and DPA, or talk through your requirements with our team. We'd rather answer the hard questions up front than ask you to assume the answers.