Insights & Research

The science of buyer trust
& peer connection.

Playbooks, product updates, and research on building a Trust Layer — from the team behind Carly and Experts+.

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From the blog

Build Trust

Website Trust Signals That Are Costing You Sales in 2025

Social proof, security badges, and endorsements build buyer confidence. Learn where to place trust signals, and which outdated ones cost you sales.

9 min Maya Richardson
Build Trust

Why Your B2B Social Proof Strategy Isn't Working

Vague claims do not convert. Use specific, authentic testimonials and real results that address buyer concerns and win over hesitant B2B prospects.

9 min Maya Richardson
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How to Build Lifecycle Email Campaigns (With Real Examples)

Lifecycle emails outperform bulk sends by 497%. Map the customer journey, set smart triggers, and personalize content that drives long-term loyalty.

10 min Maya Richardson
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How to Set Up Conversational Marketing Tools [2025 Guide]

Set up conversational marketing tools that convert: design the flows, integrate your systems, and A/B test your way to stronger leads in 2025.

7 min Maya Richardson
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How to Build Profitable B2B Paid Media Strategies

Build B2B paid media that pays back: pick the right platforms, target accurately, and use ABM, retargeting, and testing to generate qualified leads.

9 min Maya Richardson
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B2B Blog Posts That Actually Generate Leads [2025 Guide]

Turn your B2B blog into a lead engine: audience research, smart keyword targeting, engaging content, and CTAs that convert readers into prospects.

7 min Maya Richardson
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How to Build Your First Revenue Marketing Framework

Build a revenue marketing framework step by step: align sales and marketing, plan collaboration, and set the revenue metrics that prove your impact.

9 min Maya Richardson
Research & Data

How to Set Up Google Analytics 4 for B2B: Step-by-Step

Set up GA4 for B2B the right way: event-based tracking, cross-device data, and machine learning insights. A step-by-step guide for marketers.

8 min Maya Richardson
Research & Data

How to Master the Dark Funnel: A B2B Marketing Guide

Traditional tracking captures just 3% of B2B buyer activity. Learn how ungated content, self-service, and revenue metrics reveal the dark funnel.

10 min Maya Richardson
Research & Data

Predictive Marketing Analytics: A Practical Marketer's Guide

Predictive marketing analytics sharpens targeting and cuts churn. Learn the data, tools, and rollout steps behind up to 40% higher conversions.

9 min Maya Richardson
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How to Create High-Converting B2B Chatbots (With Examples)

B2B chatbots can lift conversions up to 45% and cut costs 66%. See the scripts, conversation flows, and A/B testing that turn chats into real leads.

9 min Maya Richardson
Research & Data

Personalization at Scale: A Practical Guide to Real Results

Personalization at scale can lift revenue by up to 40%. Learn the data, technology, and cross-channel steps that make tailored experiences work.

9 min Maya Richardson
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