Insights & Research

The science of buyer trust
& peer connection.

Playbooks, product updates, and research on building a Trust Layer — from the team behind Carly and Experts+.

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From the blog

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Why B2B Digital Transformation Fails (And How to Fix It)

Outdated models and siloed teams sink digital transformation. Align goals, redesign processes before adopting tech and involve customers early.

9 min Maya Richardson
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How to Build a Demand Gen Playbook: Step-by-Step Guide

Build a demand generation playbook that works: clear goals, audience research, targeted content, the right channels and tech to track progress.

7 min Maya Richardson
Research & Data

B2B Data Enrichment Mistakes That Cost $10K+ a Month

Poor data enrichment quietly costs B2B companies millions. Fix it with accurate CRM mapping, validation, multiple vendors and strong governance.

9 min Maya Richardson
Build Trust

B2B Loyalty Programs That Work: Real Results from Top Brands

B2B loyalty programs can lift revenue 10-20%. See how IBM and Salesforce use tiered systems, incentives and tech to turn buyers into long-term partner...

10 min Maya Richardson
Research & Data

AI-Powered Lead Scoring: From Raw Data to Revenue Impact

AI lead scoring can improve conversions by 20%. Learn what it takes: quality data, the right algorithm, CRM integration and ongoing A/B testing.

9 min Maya Richardson
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Cross-Channel Marketing Tools: A No-Fluff Guide for Brands

Pick the right cross-channel marketing tools, connect your data and automate the setup. A no-fluff guide to lifting loyalty, conversions and ROI.

9 min Maya Richardson
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Data-Driven ABM Strategies That Actually Work in B2B Sales

Data-driven ABM delivers 30% faster cycles and 8.7X higher lead conversions. See how intent segmentation, AI personalization and attribution scale it.

8 min Maya Richardson
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How to Build a B2B Omnichannel Marketing Strategy

B2B channel marketing works when partners are allies, not resellers. Get the enablement tools, communication and tracking that drive partner growth.

11 min Maya Richardson
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How to Create Powerful Customer Retention Strategies

Build retention that lasts: track the right metrics, segment customers and align teams. A practical guide to lifting profit and customer lifetime valu...

8 min Maya Richardson
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Master Paid Social Ads ROI: Expert Tips That Actually Work

Measure, optimize and scale paid social campaigns. Expert tips on outcome-driven metrics, audience testing and cutting waste to lift your ad ROI.

9 min Maya Richardson
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Outbound vs Inbound Marketing: A Simple Guide for Growth

Inbound leads cost 62% less; outbound delivers quick wins. See how the right mix fits your goals, audience and budget, with Airbnb and Nike examples.

9 min Maya Richardson
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Enterprise SEO Strategies: Implementation to Real Results

Enterprise SEO for large, complex sites: SMART goals, scalable systems, technical foundations and automation. See what drives measurable results.

10 min Maya Richardson
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